Customer Service Representative €55.000apply now
a0w9L000000EvoUQAS 407 Lummen
DescriptionAs a Multilingual Customer Service Representative, you'll deliver exceptional support in Dutch, English, French, and German, engaging with clients through phone, email, and chat. Your role includes addressing inquiries, providing technical support, facilitating orders, and resolving issues, acting as a crucial link between our offerings and client needs. Collaborating closely with sales and technical teams, you'll enhance products, strengthen relationships, and maintain accurate customer records to improve future interactions. Your patient, empathetic handling of challenges and commitment to timely resolutions will elevate client experiences. Your language skills and dedication will be key to our ongoing success in delivering superior service.
- Competitive salary and performance-based incentives
- Comprehensive training to familiarize you with our products and services
- A dynamic and inclusive work environment that encourages growth and collaboration
- Opportunities for career advancement within a rapidly growing company
- Fluent language skills in Dutch, English, French, and German
- Previous experience in a customer service role is preferred, particularly in a technical or lighting-related field
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and the capacity to remain calm under pressure
- Detail-oriented with the ability to manage multiple tasks simultaneously
- A passion for lighting technology and a desire to learn about our products and industry trends
- Able to start ASAP
Company profileThis company has more than 36 years of experience in the development and production of indoor and outdoor lighting. They offer great service and on top of that, they also make customized lighting systems. They are well known among engineering companies, architects, installers, and end-users, and they have an excellent reputation within the industry. This company takes pride in its high-quality products and service so, if you decide to join their team, you will be surrounded by passionate and highly motivated colleagues.